In one neat sentence, Paul Wells sets the scene for the culture change that's upon us.
On the one side, there are those who believe that fight makes right. He who wins makes the rules is the political variant of he who has the gold makes the rules. It's as true in its fashion of functionally fixed Stephen Harper as it is of ISIS or Uber - they aren't able to adapt, don't believe in dialogue and instead are trying to shut up or kill off anyone who opposes them.
Thing is, there is no other side. Everyone who fights is crowding the same space.
Meanwhile, those who practice empathy, understand facilitation and are looking at structural solutions over individual wins are playing a completely different game. They're changing the culture in little moves rather than killing foes with little cuts. They're self-reflecting, adapting their approach as the times and demands of the landscape change. They're making a point of understanding the fight guys so to know how best to approach them and find common ground.
Know your enemy. Know your self. Know the terrain.
If you can't negotiate with them - if you can't find common ground - then you still have the option to beat them.
That's the secret.
And it's why now's the perfect time to be committing sociology.