"But 100 people with 1% of the solution? That'll get it done."
You will regularly hear bosses of all sorts talk about how busy they are, focused on making money. The role of their employees is to help them make money, pure and simple.
I once tracked the money a consultancy operating with hourly rates lost over just one week because those highly-paid employees were left standing around, waiting as the boss was late for meetings or took external calls, interrupting those meetings. The total ended up being around $10,000.
Then there's HR. It's surprising how many big organizations don't even have HR departments - people who will understand what terms like "presenteeism" mean. Fortunately, best practices are starting to surface.
None too soon. So many of the big problems we face are structural in nature; costly, morale-sucking and frustration-building gaps, duplication and overlaps exist that can be entirely avoided, if we just do communication and human literacy better.
It begins by focusing not on what you can acquire, but what you should leave behind.
Obsolescence should be the primary motivator of every leader; build self-sustaining organizations that can thrive regardless of which individuals come or go. Build systems capable of adaption to changes in the environment.