Cognitive labour, folks; in the 21st Century, it's not just physical labour that needs accommodated for to ensure the best products; you need to accommodate your knowledge workers to ensure the best ideas and the greatest amount of productivity.
It's not about working longer - it's about working smarter.
But we've had this conversation already, haven't we?
IT TAKES 23 MINUTES TO RECOVER FROM A DISTRACTION. SO WHERE DO THEY COME FROM AND HOW CAN WE AVOID THEM?